Soldier Field 10 FAQ’s & Contact

Be sure to read the entire race details page in addition to this FAQ to make sure you have all the necessary info about Soldier Field 10 Run. Course info, packet pick-up, parking, and after party info is all here for you.

Get the Answers You Need

Where can I check to see if I'm registered?

You can check online.

When and where is the race?

When: Saturday, May 25, 2024
10-Mile Time: — 7:00 a.m.
10K Time: – 7:30 a.m.*
*Start times subject to change based on the number of participants in the 10K

Location: 1410 Special Olympics Dr, Chicago, IL 60605

Can I get a refund if I register but don't run?

No refunds under any circumstances, including event cancellation or postponement. We spend all the money we receive from runners on preparing for each event in advance, from buying all the shirts and medals to paying for business operations, including our employees’ salaries. This means that if an event is canceled or postponed because of weather, pandemics, or other forces beyond our control, we won’t be able to provide refunds. In these rare situations, we’ll convert the race to a virtual one and mail you your full race goodie bag.

Can I switch distances?

Yes, you switch distances after you register. To change distances:

Login to your EnMotive account.
Once logged in, click Registrations on the black toolbar on the left.
Click the three dots in the upper right corner of your registration and select ‘View Registration’.
Click edit next to category and make your selection. You will not be refunded if going down in distances and you will be charged the difference if going up.

Can I add packet mailing after I register?

Yes, you can add packet mailing after you register up to 2 weeks prior to race day. To add packet mailing after you have registered:

Login to your EnMotive account.
Once logged in, click Registrations on the black toolbar on the left.
Click the three dots in the upper right corner of your registration and select ‘View Registration’ .
Scroll down and select Packet Mailing and add to your registration.

When is packet pickup?

Packet pickup will be on Thursday, May 23rd and Friday, May 24th located adjacent to Fleet Feet South Loop at 150W 1023 S. Delano Ct Chicago, IL 60607. Both days will go from 11:00 a.m. – 7:00 p.m. There is no race day packet pickup so be sure to either have your packet mailed or attend one of the packet pickup days.

Where is parking?

Volunteers, participants and spectators can park in the Waldron Garage and South Lot starting at 3:30 a.m. or the North Garage, starting at 4:30 a.m. Parking is free until 7:30 a.m. or once lots are full, whichever occurs first. Should lots fill before 7:30 a.m., all vehicles will be directed to remote parking locations. After 7:30 a.m., normal parking rates apply; payment will be required as you enter. Please plan to arrive at Soldier Field no later than 6:00 a.m. to arrive at the start line on time.

Is there gear check?

Yes, there will be gear check the morning of the event.

Can I change my shirt size?

Yes, you can change your size after you register. To change sizes:

Login to your EnMotive account.
Once logged in, click Registrations on the black toolbar on the left.
Click the three dots in the upper right corner of your registration and select ‘View Registration’
Click edit next to products and make your selection.

What are the AWD (athletes with disabilities) guidelines and event rules?

Ventures Endurance happily welcomes all athletes to participate in our events. Athletes with Disabilities (AWD) include, but are not limited to the flowing athletes, Blade Runners, Visually Impaired Runners, Adaptive / Guided Runners, Pushed Athletes, Push Rim, Racing Chair and Hand Cycles. To participate as an AWD athlete you must notify the Race Director of your participation a minimum of 20 days in advance. This allows our staff to ensure the safety and security of each athlete on the course prepare the ES (early starters) corral for athletes. To ensure your spot and be approved as an AWD participant please contact awd@venturesendurance.com. Should there be a duo team, a coupon code may be provided for the pusher/coach by emailing awd@venturesendurance.com. Ventures Endurance Athletes with Disabilities Event Rules can be found here.

Who should I email for press inquiries?

Contact our team at pr@gannett.com!

Still Have Questions?

The answers to 99.9% of the questions we get asked every day are already on this awesome website, which means you’ll find an answer much quicker here than by emailing us and waiting a few days for a response! Of course, if you’ve read every word on this site and still can’t find the answer, shoot us an email and we’ll respond as soon as we can!

For customer service inquiries, contact our team at info@soldierfield10.com. For press inquiries, contact our team at pr@gannett.com!