Soldier Field 10 FAQ’s & Contact
Be sure to read the entire race details page in addition to this FAQ to make sure you have all the necessary info about Soldier Field 10 Run. Course info, packet pick-up, parking, and after party info is all here for you.
Get the Answers You Need
Where can I check to see if I'm registered?
When and where is the race?
When: Saturday, May 25, 2024
10-Mile Time: — 7:00 a.m.
10K Time: – 7:30 a.m.*
*Start times subject to change based on the number of participants in the 10K
Can I get a refund if I register but don't run?
No refunds under any circumstances, including event cancellation or postponement. We spend all the money we receive from runners on preparing for each event in advance, from buying all the shirts and medals to paying for business operations, including our employees’ salaries. This means that if an event is canceled or postponed because of weather, pandemics, or other forces beyond our control, we won’t be able to provide refunds. In these rare situations, we’ll convert the race to a virtual one and mail you your full race goodie bag.
Can I switch distances?
- Login to your EnMotive account.
- Once logged in, click Registrations on the black toolbar on the left.
- Click the three dots in the upper right corner of your registration and select ‘View Registration’.
- Click edit next to category and make your selection. You will not be refunded if going down in distances and you will be charged the difference if going up.
Can I add packet mailing after I register?
- Login to your EnMotive account.
- Once logged in, click Registrations on the black toolbar on the left.
- Click the three dots in the upper right corner of your registration and select ‘View Registration’ .
- Scroll down and select Packet Mailing and add to your registration.
When is packet pickup?
Where is parking?
Is there gear check?
Can I change my shirt size?
- Login to your EnMotive account.
- Once logged in, click Registrations on the black toolbar on the left.
- Click the three dots in the upper right corner of your registration and select ‘View Registration’
- Click edit next to products and make your selection.
What are the AWD (athletes with disabilities) guidelines and event rules?
Who should I email for press inquiries?
Still Have Questions?
The answers to 99.9% of the questions we get asked every day are already on this awesome website, which means you’ll find an answer much quicker here than by emailing us and waiting a few days for a response! Of course, if you’ve read every word on this site and still can’t find the answer, shoot us an email and we’ll respond as soon as we can!
For customer service inquiries, contact our team at info@soldierfield10.com. For press inquiries, contact our team at pr@gannett.com!